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90 Day - Satisfaction Guarantee Policy
Your satisfaction is important to us. If you are not TOTALLY
SATISFIED, simply return your purchase within 90 days of shipping
date. details
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Many questions can be answered in our FAQ page. Click
here to enter.
Your questions are important to us. Please email us with any of
your questions. Emails are answered between 9am and 4pm (PST) Monday
through Friday.
Condition: Shoe Metro sells only authentic name brand shoes
from manufacturers and retailers of fine footwear. We carefully
inspect and grade our items into the categories below.
- New: In Box - Brand new condition in original box.
- New: Without Box - New condition without box. These
shoes are carefully packed and shipped in our own boxes.
- New / Display - New shoes that were floor samples,
displays, or try-ons. They might have very minor creases, or
scuffs. Actual pictures are shown for these.
- Gently Used - Shoes may be returns and/or show minor
signs of wear. These shoes are still in good condition. Actual
pictures are shown for these.
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