Your questions are important to us. Please email us with any of
your questions. Emails are answered between 9am and 4pm (PST) Monday
through Friday.
Condition: Shoe Metro sells only authentic name brand shoes
from manufacturers and retailers of fine footwear. We carefully
inspect and grade our items into the categories below.
New: In Box - Brand new condition in original box.
New: Without Box - New condition without box. These
shoes are carefully packed and shipped in our own boxes.
New / Display - New shoes that were floor samples,
displays, or try-ons. They might have very minor creases, or
scuffs. Actual pictures are shown for these.
Gently Used - Shoes may be returns and/or show minor
signs of wear. These shoes are still in good condition. Actual
pictures are shown for these.
